Accessibility Statement for Gardener Forest Gate

At Gardener Forest Gate we are committed to ensuring that the Gardener Forest Gate area is welcoming and usable by everyone. This accessibility statement explains how we approach inclusive design across the Gardener Forest Gate site, our conformance with standards, the assistive technologies we support, and how you can request accessibility adjustments. We aim to provide clear, practical information about access to our facilities and digital content.

Our approach to accessibility is continuous and people-centred. We use a combination of automated and manual testing and engage with users with lived experience of disability when possible. Inclusivity and equal access are core principles of the Gardener Forest Gate accessibility program. We publish this statement to help visitors and residents understand what to expect when using our services in the Gardener Forest Gate area.

We design for compatibility with modern assistive tools and follow clear technical standards. Our public-facing information is structured to support screen readers and other assistive devices. We present content in an orderly, semantic way so that navigation with assistive technologies is logical, predictable and efficient.

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level where applicable. This means we aim to meet success criteria covering perceptibility, operability, understandability, and robustness. Where we have not yet met a criterion, we list planned improvements and timelines within our ongoing accessibility program for the wider Gardener Forest Gate precinct.

Key accessibility features include keyboard navigation, support for screen readers, and clear visual contrast. We ensure that interactive elements can be reached and operated via keyboard alone, and that focus order follows a logical sequence. Our content authors are trained to add meaningful headings, alt text for images, and concise link text to support navigation for all users.

Technical highlights:

• WCAG 2.1 AA conformance goals across public content and core interactions;
• screen-reader support through semantic markup and ARIA where necessary;
• robust keyboard navigation for all essential functions in the Gardener Forest Gate site experience.

We design physical wayfinding and on-site information to complement digital accessibility. Where feasible, signage is available in plain language, with high contrast and tactile-friendly materials, and staff are trained to assist visitors who request help. We continually review our public spaces in the Gardener Forest Gate area to identify and remove barriers.

How to request adjustments or report an issue: Please let our accessibility team know if you encounter barriers or need content or services in an alternative format. We respond to requests in a timely manner and will work with you to provide information in a suitable format. We do not publish personal contact details in this statement, but you can use the contact options provided on this site to reach our accessibility coordinator. We aim to acknowledge requests promptly and deliver reasonable adjustments as quickly as possible.

We continually monitor and improve access by conducting periodic audits, user testing, and staff training. Our commitment includes routine reviews against WCAG 2.1 AA and updates to support technologies as they evolve. If you have suggestions for improving accessibility at Gardener Forest Gate, please notify our accessibility team through the site's contact channels so we can consider and, where appropriate, implement improvements.